2009- Play the Game Grandpa Joe 2008- Ron Howard's Call to Action (video short) Andy Taylor 2007- Christmas Is Here Again Santa Claus (voice) 2007- Waitress Old Joe 2006 - The Very First Noel (video short) Melchoir (voice) 2001- Daddy and Them O.T.
US7275039B2 - Workflow management software overview - Google Patents US7275039B2 - Workflow management software overview - Google Patents Workflow management software overview Info Publication number US7275039B2 US7275039B2 US10/381,662 US38166203A US7275039B2 US 7275039 B2 US7275039 B2 US 7275039B2 US 38166203 A US38166203 A US 38166203A US 7275039 B2 US7275039 B2 US 7275039B2 Authority US UNITED STATES OF AMERICA Prior art keywords workflow accordance method disposition step Prior art date 2000-10-03 Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.) Active - Reinstated, expires 2023-02-03 Application number US10/381,662 Other versions Inventor Michael Setteducati Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.) Aergo Solutions LLC Original Assignee Michael Setteducati Priority date (The priority date is an assumption and is not a legal conclusion. A workflow management system and method for managing an operation on a population of entities, comprises the steps of storing a set of events expected to occur during the operation in a workflow rules table ( 140) and storing a set of dispositions in the same rules table ( 140), wherein each of said dispositions represents a status corresponding to an entity.
The method also includes the step of correlating by a dispositioner ( 260) each of said events with at least one disposition and determining disposition of each of said entities in response to occurrence of one of said expected events. In accordance with another embodiment of the invention, the method further comprises the step of setting at least one of the dispositions as a pause indicating that an entity is in a waiting status.
The method also comprises the step of setting at least one of said dispositions as a task indicating that an entity requires a work to be performed. The values corresponding to most recent event and most recent dispositions for each one of said entities is stored in an event disposition storage unit ( 290). RELATED APPLICATIONS This application claims the priority benefit of a prior U.S. Provisional Application Ser. 60/237,827, filed Oct. 3, 2000, entitled WORKFLOW MANAGEMENT METHODOLOGY AND SOFTWARE, and incorporated herein by reference in its entirety.
BACKGROUND OF THE INVENTION Recently, there has been an increasing effort and activity to automate workflow processes in office environments. Typically, workflow management tools define workflow primarily in terms of tasks and roles.
13A and 13B illustrate 360-degree arrangements of cameras and how they work together to construct rotating video shots in. And/or accelerometer have to be designed to absorb the impact and force created by a game of play. There are many different ways to merge film making techniques and styles with the software used to capture the. Application Notes for Verint Impact 360 with Avaya Proactive Contact and Avaya Communication Manager. Verint Impact 360 is a call recording solution for contact centers. In the compliance testing, the Verint Impact 360 used the Event Services interface from Avaya Proactive Contact to.
Such tools, often include a visual diagramming tool that allows the user to specify these tasks and roles, from the beginning of a project to its end. Thus, a user can define a diagram with a plurality of symbols or diagram “nodes” to represent work functions in an organization, and to map the flow of documents or other work from one function to the next.
This conventional approach may be easy for end-users to relate to, since each user's respective function can be easily located on the diagram. However, one problem with this workflow tools is that the workflow from or to a given function tends to get very complex. Routing iterations, status changes, and the effects of external events or operations can get too cumbersome to account for and even represent visually. Furthermore, the prior workflow management tools do not provide mechanisms to ensure that work assignments are concluded without falling through the cracks. Another disadvantage with prior art systems is that users who design the workflow are not enabled to iteratively refine the process until an optimal workflow is achieved. Typically, a workflow has to be worked out at the outset and provided to the workflow tool. To this end, it is very difficult, if not impossible, to detect errors in the workflow rules defined by such systems.